This Refund & Return Policy explains how Jet Research Peptides handles final sales, damaged shipments, incorrect items, replacement requests, and limited refund eligibility for research-use products.

At Jet Research Peptides, product integrity, safety, and quality control are top priorities. Because our compounds are intended strictly for research use only and may be sensitive in nature, we maintain a strict no-return policy.

All sales are final. We do not accept returns or offer refunds due to ordering errors, change of mind, improper handling, misuse, or any issue unrelated to fulfillment by Jet Research Peptides. This policy helps preserve product integrity and ensures that customers receive products handled according to our quality standards.

If your order arrives damaged, defective, or you receive the wrong item, you must notify us within 48 hours of delivery at [email protected]. Please include your order number, a detailed description of the issue, and clear photos of the product, packaging, and shipping materials.

Our support team will review your case and determine whether the order is eligible for a replacement or other resolution.

Refunds may only be considered in limited cases where:

The order was never delivered due to an error by Jet Research Peptides;
A replacement is not possible; and
The issue was reported within the required 48-hour timeframe.

We do not refund or replace items that have been opened, used, improperly stored, mishandled, or returned without prior authorization. Unauthorized returns will not be accepted.

For any questions or concerns regarding your order, please contact our support team:

Email: [email protected]

For product questions, visit our Contact page.
To browse available products, visit our Shop page.